Customer Awesomeness

Customer Awesomeness

The goal of every business is profit; we talk about it at morning meetings, at one-on-one’s with managers, at conferences. We make it a priority to ensure our businesses stay in the black, and it’s obvious why; without profit we would fail. Why, though, is this a goal? It has occurred to me that profit […]

Riu Palace Bávaro

Riu Palace Bávaro

The Riu Palace Bávaro – Punta Cana, República Dominicana I had the opportunity to spend three days at the Palace in December; this was something I wrote after visiting. Brushing up on our Spanish, we asked for tres cervezas at the lobby bar; it was too inviting to step a foot past, and still being dressed […]